At Skindec, we are committed to protecting your privacy and ensuring that your personal data is handled responsibly and transparently. This Privacy Policy explains how we collect, use, store, and protect your personal information in accordance with applicable laws and regulations.

1. Collection of Personal Data

We collect the following types of personal data when you interact with our website, place an order, or communicate with us:

  • Full name
  • Contact information (e.g., email address and phone number)
  • Delivery address
  • Payment details (e.g., credit card or bank information)
  • Order history
  • Any additional information provided voluntarily during customer inquiries or interactions

2. How We Use Your Data

The personal data we collect is used for the following purposes:

  • Order Fulfillment: To process and complete your purchases, including order confirmation and delivery arrangements.
  • Secure Payments: To process payments securely through trusted payment gateways.
  • Customer Support: To respond to your inquiries and provide updates on your order status.
  • Personalization: To improve your shopping experience by offering tailored product recommendations and promotions.
  • Compliance: To comply with legal obligations or resolve disputes, as required by applicable laws.

3. Sharing of Personal Data

We do not sell or share your personal data with third parties for marketing purposes. However, we may share your information with the following parties strictly for order fulfillment and operational needs:

  • Delivery service providers to ensure prompt and accurate delivery of your orders.
  • Payment processors to facilitate secure transactions.
  • Legal authorities, if required by law or to protect our rights.

4. Data Protection and Security

We implement robust security measures to safeguard your personal data from unauthorized access, disclosure, or misuse. These measures include:

  • Encrypted transactions via SSL (Secure Socket Layer) technology.
  • Restricted access to personal data, limited to authorized personnel only.
  • Regular monitoring and updates of our systems to address vulnerabilities.

5. Retention of Data

We will retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy or comply with legal obligations. Once your data is no longer needed, it will be securely deleted or anonymized.

6. Your Rights

You have the following rights concerning your personal data:

  • Access: To request a copy of the personal data we hold about you.
  • Correction: To update or correct inaccurate or incomplete data.
  • Deletion: To request the deletion of your personal data under certain conditions.
  • Withdrawal of Consent: To withdraw your consent for processing where applicable.

To exercise these rights, please contact us via the details provided below.

7. Contact Us

If you have any questions or concerns about this Privacy Policy or wish to exercise your data protection rights, please contact us at:

Email: marketing@klairsholding.com.my
Phone: +6017-804 0003
Address: M-2-18, Plaza Damas, No. 60, Jalan Sri Hartamas 1, Sri Hartamas, 50480 Kuala Lumpur.

We reserve the right to update this Privacy Policy as needed to reflect changes in our practices, technology, or legal obligations. Please review this page periodically to stay informed about how we protect your privacy.